Questions
& Answers

Our document fraud course teaches you how to recognise a forged or altered identity document when it is physically presented at the counter. You will learn to identify the main security features found in official documents — such as identity cards, driving licences, and passports — and to distinguish an authentic document from a fake, protecting your business from potential fraud.

The courses are aimed at anyone whose business requires requesting an identity document to enter into a contract or provide a service. They are particularly suitable for hotel and agritourism operators, car rental companies, ski and bicycle rental businesses, credit institutions, insurance companies, and any other organisation exposed to the risk of document fraud.

Yes, we offer the possibility of organising training sessions directly on your premises, tailoring the programme to the specific needs of your business and the number of participants. Please contact us for a personalised quote.

Yes, upon completion of the course a certificate of attendance is issued, certifying the skills acquired in the field of document recognition.

Facial identification is a technique that allows you to verify whether the person in front of you matches the photograph on the document they present. During the course, practical tools are provided to carry out this check effectively, reducing the risk of accepting documents belonging to someone other than the person presenting them.

Vehicle identification teaches you to verify the correspondence between a vehicle and its associated documents, such as the registration certificate. It is particularly useful for car rental businesses and anyone managing vehicle-related contracts, where the risk of insurance fraud is higher.

Those who have attended one of our courses can access the consulting service by contacting us directly. We will be able to support you in assessing specific cases that arise in your day-to-day business.

Yes, the consulting service is also available to external companies that have not yet participated in our courses. We evaluate each request and offer personalised support based on the sector and the client's specific needs.

Yes, consulting can also be provided remotely via video call or other digital tools, depending on the type of request. For cases requiring the physical analysis of a document, we will discuss the most suitable solution together.

Accepting a forged document or one belonging to another person exposes the business to serious consequences, including insurance fraud in the event of an accident, unrecoverable damages, legal liability, and financial losses that are difficult to recoup. Proper document verification is the first line of protection for any business that provides services based on the client's identity.

In some sectors, such as the hotel industry, the registration and verification of guests' documents is a legal obligation. In other areas, while not always mandatory, it is a strongly recommended practice to protect against fraud and disputes. Our courses also provide the regulatory foundations needed to navigate this area.

All data and documents shared in the context of a consulting assignment are treated with the utmost confidentiality, in full compliance with current personal data protection regulations (GDPR).

Yes, in certain cases we may be appointed as Court-Appointed Technical Consultants (CTU) by the court or as Party Technical Consultants (CTP) by lawyers and defence counsel in the context of judicial proceedings. This is a distinct service from training and business consulting. For specific information on this type of appointment, please contact us directly.